R.A. was a rideshare passenger on the Van Wyck. Three insurers and no straight answers.
Insurance companies pointing at each other while the bills arrived
To map which policies may apply and which clocks were running
“Every company I called told me to call a different company. I was the only one with a neck brace.”
Backseat on the Van Wyck
R.A. was in the backseat of a rideshare on the Van Wyck, heading to the airport, when traffic stopped short and the car ahead got hit into. Her neck and back took the jolt. She wasn't driving, she didn't own either car, and she didn't know whose insurance any of this belonged to.
Three companies and no answers
There was the rideshare driver's personal insurer, the rideshare company's coverage, and the other driver's insurer. Each one told her to talk to another. Nobody sent forms. Nobody explained the deadlines. The bills came anyway, addressed to her.
“I'm a passenger. Why is untangling their insurance my job?”
Plain answers, finally
On the free review we did what the three companies wouldn't: laid the picture out plainly. As a passenger, she generally had a no-fault claim regardless of who caused the crash, and the filing clock is generally 30 days. We walked through which policies may apply, what to send where, and what to stop saying on the phone.
Then she asked for the connection, and we put her with an independent New York car accident attorney. No fee unless they win for her.
Someone else fields the calls now
The no-fault paperwork went to the right company on time, her treatment moved forward, and the attorney took over the who-pays-what fight between the insurers. R.A. stopped spending her lunch breaks on hold.
She never paid us anything, and she didn't have to guess which of three companies was hers to argue with.
Prior results do not guarantee a similar outcome.
“Fifteen minutes with someone on my side beat two weeks of phone tag.”
Prior results do not guarantee a similar outcome. Every case is different. These stories are general information, not legal advice or a prediction about your case.
