This Privacy Policy explains what information Jay Consultant Accident Advice collects, how we use it, who we share it with, and the choices you have.
1. Who we are
Jay Consultant Accident Advice ([LEGAL ENTITY NAME]) is a lead generation and advertising service. We are not a law firm and we do not provide legal advice. You can reach us through the free case evaluation form or by mail at [NEEDS MAILING ADDRESS].
2. Information we collect
Information you give us: your name, phone number, ZIP code, borough or city, details about your accident, your injury and treatment status, and anything you write or say to us in forms, calls, or texts.
Information we collect automatically: device and browser type, IP address, the pages you view, how you arrived at the site, and cookie or analytics identifiers. If calls are recorded, we will say so on the call. [FLAG: call-recording consent rules]
3. How we use your information
We use your information to respond to your request, review your situation, connect you with participating attorneys when you ask us to, operate and improve this website, keep records required for compliance, and meet our legal obligations.
4. How your information is shared
If you ask us to connect you with an attorney, we share the information you provided (including your name, contact details, and accident description) with one or more participating attorneys or their intake providers so they can contact you. Participating attorneys pay us advertising fees. We do not sell your information to unrelated data brokers. [ATTORNEY REVIEW: confirm "sale/share" characterization under applicable privacy laws]
We may also share information with service providers who run this website and our phone and form systems, and when the law requires it.
5. Calls, texts, and your consent
When you submit a form, the consent language under the button records your agreement that Jay Consultant Accident Advice and participating attorneys may call, text, and email you about your request, including through automated technology. Consent is not a condition of any service. You can revoke consent at any time by replying STOP to any text or by sending a request through the free case evaluation form. We keep records of the consent you gave and when.
6. Cookies and analytics
This site uses cookies and similar tools to remember your visit, measure which pages are used, and understand how visitors found us. You can control or disable cookies in your browser settings. Disabling some cookies may affect how the site works.
7. Your privacy rights
Depending on where you live, you may have the right to know what personal information we have about you, to ask for a copy of it, to correct it, to delete it, and to limit how it is shared. See Your Privacy Choices for how to make a request. [ATTORNEY REVIEW: which state laws apply]
8. Data retention
We keep lead records, communications, and consent logs only as long as needed to handle your request, run our business, and meet legal requirements, and then delete or de-identify them.
9. Security
We use reasonable safeguards to protect your information. No website or phone system is 100% secure, so please do not send highly sensitive details (such as full financial or medical records) through the form.
10. Children
This site is not directed to children under 13, and we do not knowingly collect information from them.
11. Changes to this policy
When we update this policy, we will post the new version here with a new "Last Updated" date.
12. Contact
Questions about privacy: use the free case evaluation form or write to [NEEDS MAILING ADDRESS].